Broadridge Financial Solutions Technical Writer - Contract in Newark, New Jersey
Broadridge, a global fintech leader with over $4 billion in revenue, provides communications, technology, data, and analytics. We help drive business transformation for our clients with solutions for enriching client engagement, navigating risk, optimizing efficiency, and generating revenue growth. Broadridge employs over 10,000 full-time associates globally with a significant presence in North America, Europe, and Asia. Please visit our website at www.broadridge.com to learn more.
Objectives of this Role
Develop comprehensive technical visual and written documentation that meets organizational standards
Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
Write user-friendly content that meets the needs of the target audience, turning insights into language that sets our internal and external users up for success
Develop and maintain detailed databases of appropriate reference materials, annotated diagrams, including research, usability tests, and design specifications
Evaluate current content and develop innovative approaches for improvement
Daily and Monthly Responsibilities
Research, outline, write, and edit new and existing content, working closely with Architects, Developers and Product Managers to understand the product requirements
Independently gather information from subject matter experts to develop, organize, and write technical annotated architecure diagrams, technical specifications, and process documentation
Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
All your information will be kept confidential according to EEO guidelines.