Broadridge Financial Solutions Associate Opeations Specialist in Newark, New Jersey
Broadridge is growing. We are seeking a Dividends Associate to join our Newark, New Jersey team. The dividends team here at Broadridge supports a multitude of clients. While the team's volume and daily activity is weighted towards the US market, our coverage includes the fast-growing global custody which is supported across the globe. Although there are client specific functions performed by the independent teams, there are similarities when processing across client streams. With the right training and motivation, you will be able to enrich your knowledge because of the broad client base that Broadridge has. Broadridge gives you exposure to many entities rather than working in one shop on one particular function. Because of this, the opportunity to develop your career is greater and can be done in a shorter amount of time.
Responsibilities Reconcile and pay cash and stock dividends for multiple clients Reconcile open items and ensure timely action on receivables, including claims and agent related payments Calculate and submit foreign tax (EDS) elections in DTC Respond to customer email inquiries and assist with answering customer phone calls Advance issues in timely to manner Commit to process improvement activities. Adhere to client service level agreements (SLAs) Strict observance of daily checklists and risk controls
0-3 years of relevant experience Dividends and Fixed income experience is helpful but not required as you will be trained by an experienced associate Ability to manage time efficiently and clearly prioritize tasks A self-starter with experience utilizing the Microsoft Office tools Ability to stay calm and logically work through problems/issues as they arise, often under tight deadlines Customer service oriented, able to manage multiple tasks at a time Works well independently and within a team Strong research and analytical skills
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled