Broadridge Financial Solutions Project Manager GTOi Service Delviery in London, United Kingdom

Broadridge, a global fintech leader with over $4 billion in revenue, provides communications, technology, data, and analytics. We help drive business transformation for our clients with solutions for enriching client engagement, navigating risk, optimizing efficiency, and generating revenue growth.

Broadridge employs over 10,000 full-time associates globally with a significant presence in North America, Europe, and Asia. Please visit our website at www.broadridge.com to learn more.

-Our Associates Matter.Everyone Benefits from Diversity - Inclusion.Diverse - Inclusive Teams Drive Growth.-

Reporting to the GPTM Service Delivery Lead. The candidate will be responsible for implementing and coordinating activities around the GTOi Projects deliveries. This will require direct interaction with all delivery resources, covering the full project management life cycle including project initiation, scoping, resource management, scheduling, communication and reporting. Projects will be diverse ranging from small infrastructure initiatives, such as a server migrations, to larger initiatives such as client facing product deployments. The role requires working across multiple time zones and geographical locations.Broadridge are looking for someone who is keen to learn, flexible, with a background in IT infrastructure, who is looking for a role in IT project management.

Broadridge are looking for someone who is keen to learn, flexible, with a background in IT infrastructure, who is looking for a role in IT project management.

Responsibilities:

  • Manage project activities (i.e. hardware implementations, migrations, upgrades of hardware and software) on behalf of the Service Delivery department

  • Work closely with identified technical resources to assess, coordinate and maintain scheduled activities to successful completion and client satisfaction. Take a proactive approach to quality management and ensure the appropriate and adequate level of quality is assured in the delivery of projects.

  • Direct resources on assigned projects ensure clarity of project roles and responsibilities and ensure accountability.

  • Document key steps, and deliverables, ensuring internal and external communications are managed and maintained with appropriate levels of escalation where required.

  • Manage multiple priorities whilst adhering to deadlines, coordinating resource activities to ensure activities/timelines are maintained even if those deadlines are shifting due to external factors and requirements.

  • Provide Project Planning & Execution (Scoping, managing expectations, providing estimates & project plans), Tracking metrics and project performance reporting. Dealing with Incidents, changes and issues during Project delivery and migration to BAU and project closure.

  • Manage the full systems life cycle of assigned projects to ensure comprehensive, timely and high quality outcomes of assigned projects.

  • Remain current on technical and professional developments affecting area of responsibility.

  • Facilitate regular project meetings and follows up with team members as required to focus on technical and operational issues or business issues. Document, assign and monitor all project issues or related incidents to ensure clearance with minimal impact to project progress.

  • Track and report on progress against plan to the project stakeholders, including any variance along with cause and intended action to the Management. Provide accurate, timely and recurring project status

  • Translate project goals/objectives into a defined future state and project success measures that can be understood by project stakeholders and delivered by the project team. Establish and continually manage stakeholder expectations

  • Proactively establish and maintain cooperative, productive cross-functional partnerships on current project/deliverables

Education, Certification and/or Relevant Experience:

  • Graduate of an accredited college or university with major studies in computer science, project management, or related fields.

  • Project Management Institution (PMI) certification or equivalent training.

  • Demonstrated success in a dynamic, fast paced project environment with shifting priorities, matrix managed resource pools, and tight deadlines.

  • Track Record of IT Project Management, managing/coordinating projects within the IT services. Ideally gained within IT Operations.

Technical Skills:

Required: Project Management & Analysis (Gant, Network Diagrams). Funding Proposals, Cost Benefit Analysis, Change Management, Requirement Gathering). Technical project management experience with leading projects leveraging UNIX/Linux systems, Network (WAN, LAN), Linux, Storage, Databases & Client Server Applications.

Soft Skills:

  • Service oriented and bright, professional, who is outgoing, responsible self-starter and willing to take the initiative.

  • Strong knowledge of negotiating, organization development/change management, strategic planning, action planning and supervision are required for successful performance. Strong conceptual, analytical, judgment and communication abilities are critical.

  • Ability to discuss technical issues with both Engineers and business users.

  • Ability to work with clients and 3rd party vendors for implementations and resolving issues.