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Broadridge Financial Solutions Data Control Project Manager in London, United Kingdom

Broadridge Financial Solutions, Inc. (BR), a $4 billion global Fintech leader and a part of the S&P 500® Index, is a leading provider of investor communications and technology-driven solutions to banks, broker-dealers, asset and wealth managers and corporate issuers. Broadridge provides an important infrastructure that powers the financial services industry and employs over 11,000 associates in 18 countries. For more information about Broadridge, please visit Broadridge.com/.

The Project / Implementation Manager will be accountable for:

Managing the delivery of conversions within a SAFe environment. Participating in all phases of onboarding clients i.e. scoping, data integration / configuration definition, user testing support, training and migration activities.

  • Planning & Tracking; Defining and tracking the Program Increments, aligned to the Project and Product Roadmaps, you will actively participate in and chair the Program Increment planning, aligning all delivery teams both Broadridge and client

  • Reporting; Providing concise and accurate information to inform and drive actions you will report to the client and internally on progress during the programme.

  • Acceptance; Working with all stakeholders you will ensure that there is a clearly defined, managed and tracked acceptance definition plan for the completion of the program and interim phases.

  • User Testing Management; Managing and coordinating teams during all conversion test phases, aligned to the acceptance definition, you will ensure that there is effective issue/defect management and prioritisation.

  • Migration; Working with our clients and conversion analysts you will manage the definition, delivery and acceptance approach for migrating data from their legacy system(s) to our target processing solution.

You will also have responsibilities relating to the following areas;

  • Scope Definition; You will work with the Scope Owners, BAs and your client, ensuring that our delivery plans and activities are aligned with the agreed solution scope.

  • Business Case Management; Along with the Programme Manager you will ensure that the programme is tracked to the agreed business case. Closely controlled Change Management being key whether for internal or client defined changes which is outside of the baseline scope of activities.

  • Risk Management; This will feed into the overall governance and controls and you will be responsible for identify, managing and mitigating risks and issues that occur during the conversion.

  • Product Readiness; Working with our service delivery teams and the client you will navigate the move from conversion to live running and support.

  • Infrastructure; You will ensure that the infrastructure needs are clearly understood and aligned with the client and programme definition for the teams to deliver.

  • Quality; Feedback and effective data to the relevant teams on the quality of deliveries is key so that our products and services are the highest quality. You will ensure that this is provided across the various conversion activities.

  • Collaboration; Working closely with internal (incl. remote) teams on delivery of conversions activities and providing mentoring/guidance to junior members of the team.

  • Continual Improvement; Actively monitoring and reviewing the conversions processes and driving initiatives to continually improve them, you will be part of our RTE Communities of Practice group working with your peers to drive this change.

Essential requirements / competencies for this position are:

  • Proven track record of project delivery within a banking environment and experience of large-scale integration projects.

  • Strong experience of vendor / client relationship management, preferably from the vendor perspective.

  • Excellent organisational and planning skills

  • Strong leadership qualities and self-motivated, and the ability to work across globally dispersed teams of professionals.

  • Business domain knowledge to support your delivery and management of the programme.

  • Ability to work effectively under pressure, with a flexible approach to work, within a dynamic and fast-paced environment

  • Excellent communication skills with the ability to interface effectively with both business and technology stakeholders at any level

  • Great interpersonal skills and the ability to influence effective outcomes

  • Critical-thinking and time critical problem-solving skills

  • Experience of working in an agile environment, specifically SAFe.

  • Ability to understand and challenge the detail.

  • Knowledge and use of JIRA and Confluence.

  • Ability to travel to client site where required to support delivery of Conversions activities.

Broadridge is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

"Our Associates Matter.

Everyone Benefits from Diversity & Inclusion.

Diverse & Inclusive Teams Drive Growth."

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