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Broadridge Financial Solutions Production Supervisor (Night Shift: Mo-Fri, 6PM-3AM) (JR1027470) in Kansas City, Missouri

Broadridge Financial Solutions, Inc. (BR) ( , a $4 billion global Fintech leader and part of the S&P 500® Index, is a leading provider of investor communications and technology-driven solutions to banks, broker-dealers, asset and wealth managers and corporate issuers. At Broadridge, we do well by doing good. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by powering investing, governance, and communications for our clients, their customers, and the financial services industry.

Broadridge is growing! We are actively seeking a Production Supervisor to join our team in Kansas City, MO. This is a leadership role with strong growth potential and visibility across the business. If you're a self-starter who demonstrates strong initiative and are seeking an opportunity to use your leadership skills to contribute to the growth of our organization we want to hear from you!

As the Production Supervisor, you will ensure all Service Level Agreements with Broadridge Clients are met in the most cost-efficient manner, being accountable for meeting cost per unit targets on production floor. You'll oversee all labor on the Production floor and prioritize client mailings to ensure the operation is running efficiently. You'll monitor production lines and delegate work, ensuring all machines have the right jobs running and are working to maximize throughput and minimize down time. You will be responsible for coordinating resources between all departments to ensure efficiency is optimized while maintaining high quality standards and suggest and communicate process improvements to associates. You will also take the lead in ensuring that appropriate staff levels are maintained and all associates are properly trained to perform their functions and help attract and retain quality staff.


  • Night Shift: Monday - Friday 6:00 PM - 3:00 AM

  • Signing off on all jobs, including material/media/indicia verification.

  • Ensuring all Operators have received proper technical training as well as ensuring quality and ISO training has been conducted. Cross-training associates across Production Operations to reduce labor costs and position associates on the proper equipment.

  • Being responsible for all mail industry production equipment such as Bindery, Insertion and Postal sort and knowing their capabilities, workflow enhancements and limitations

  • Delegating and ensuring all jobs on the Must-Mail list are prioritized and completed in the proper order; tracking all "hot jobs" and ensuring deadlines are met.

  • Being responsible for pulling jobs from supporting areas (Print Room, Forms, Inkjet, Scheduling) to help meet/exceed SLA's.

  • Giving the Warehouse staff proper lead-time to ensuring materials needs are being met and are able to maintain accurate counts on inventory.

  • Working with outside vendors to accommodate sorting needs and forecasting labor needs.

  • Ensuring all safety standards are met and adhered to.

  • Coaching, counseling, motivating, developing, supporting, encouraging and instructing production staff, giving feedback to all team members. Conducting performance appraisals, training and facilitating career development opportunities.


  • You have demonstrated interpersonal skills and proven ability to work in a diverse group environment with various personality types to get the work done. You relate well and show respect and consideration for others.

  • Strong time management skills and the ability to thrive in a dynamic environment while maintaining composure.

  • You can operate a PC and be literate in using application software such as Windows, Outlook, Excel, and Word.

  • Strong oral and written communication with the skill to communicate effectively with staff and management at all levels.

  • Thorough attention to details and excellent follow up skills.


  • High school diploma or equivalent;

  • 3 years related experience in the operation of automated machinery

  • Availability for flexible schedule and overtime required (including weekends) and the commitment to consistently work a Monday - Friday first shift position.

Broadridge Benefits

  • You will receive an excellent benefits package which starts as of date of hire, including comprehensive healthcare (medical/prescription drug, dental, and vision), wellness benefits, life insurance, tuition reimbursement, disability benefits, 401k with company match and much more.

  • You’ll enjoy a generous paid time off program including vacation, personal holidays, sick time and paid company holidays.

Why should you join Broadridge?

  • Since 2015, Broadridge has been named by FORTUNE as one of the 'World's Most Admired Companies.'

  • We have also been rated as a 'Best Company to Work for' in NY State for 10 consecutive years.

  • More than 5,000 brands entrust us to deliver essential communications to their clients.

  • We will provide you with a platform to build strong professional working relationships with clients, fellow associates and management.

Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or any other protected status. "Everyone Benefits from Diversity & Inclusion. Diverse & Inclusive Teams Drive Growth." US applicants: Click here ( to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to