Associate of Operations (Hybrid - Flexible Options) in Edgewood, New York
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.
Are you seeking a position within a growing company? Broadridge is hiring! Our mission is to attract, develop and retain outstanding talent. Being a place where exceptionally driven and hardworking people want to work is how we deliver award-winning services to our customers and ultimately build customer value. We are seeking a DTC Settlement Associate to join our stellar team! You will have a chance to work with Broadridges world-class clients leading highly visible projects. With the right training and motivation, you will be able to enrich your knowledge because of the broad client base that Broadridge has. Broadridge gives you exposure to many entities rather than working in one shop on one particular function. Because of this, the opportunity to develop your career is greater and can be done in a shorter amount of time.
We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means youll be assigned to a Broadridge officeandgiven the flexibility to work remotely.
Support Depository Trust and Clearing Corporation (DTCC) Settlement functions and related processes such as Buy-Ins, Prime Broker and Vault.
Facilitate development of Broadridges Settlement tools such as Global Framework (GFW), Broadridge Exception Event System (BEES) and Universal Dashboard by providing operational expertise and conducting user acceptance tests (UAT).
Participate in onboarding new clients onto Broadridge product suite such as Brokerage Processing Services (BPS) for equity trade settlement and Impact for Fixed Income trade settlement.
Conduct internal and external training programs on Broadridge products such as GFW, BPS, Impact, BuyIns System and Universal Dashboard that are heavily used within the Settlements department.
Address daily operational escalations from clients as a result of system or human error and resolve them in a timely manner. Also communicate the issue, solution and plan of action for future avoidance in a timely manner to both the internal and external parties.
Limit market exposure for clients by monitoring unsettled trades with high Mark to Market (MTM) exposure and by monitoring suspense account activities.
Identify and implement Robotic Process Automation (RPA) on processes within the DTC Settlements area to deliver value-add services to the clientele.
Perform quality controls by ensuring Written Supervisory Procedures (WSP) is adhered by the group.
Develop and maintain Standard Operating Procedures (SOP) for training purposes, for reference during critical issues and for seamless operations.
Coordinate and communicate with support functions such as HR, IT and Finance for system related, project related and team related functions.
4+ years of experience with a bachelor's degree/equivalent experience
Series 99 preferred
A self-starter with keen attention to detail
Ability to work under tight deadlines and multi-task
Quick-learner that can adapt to a growing business
Ability to maintain a positive relationship with clients and internal associates alike
Excellent verbal and written presentation skills
Proven knowledge of operations products and processes
Strong customer service orientation & strong prioritization and interpersonal skills
Proficient in MS Office Suite
Why join Broadridge?
We offer a valuable benefits package effective date of hire including comprehensive healthcare (medical/prescription drug, dental, and vision), wellness benefits, fertility treatment, inclusive parental leave, life insurance, tuition reimbursement, disability benefits and more.
We support a number of associate-led networks where associates with similar backgrounds and interests can find peer support, shape company policy and culture, receive mentorship from senior members, and develop their careers.
We provide a competitive 401k plan with employer match and additional basic company contribution.
We encourage our associates to rest and relax by taking advantage of our generous paid time off program including vacation, personal holidays, sick time, and paid company holidays.
We strive to improve both our environmental impact as well as our industries by partnering with our clients to decrease their carbon footprint through digitization, data, and innovation.
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, or military or veteran status and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to BRcareers@broadridge.com .
Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference (https://www.broadridge.com/about/sustainability/) . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.
Hear from our associates how Broadridge has maintained its culture since the shift to a remote and hybrid working model.
The Muse (https://www.themuse.com/profiles/broadridge)
Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. On and off-site working provides flexibility by balancing the needs of our clients, teams, and associates. Our Connected Workplace is grounded in the following concepts: Flexible, Accountable, Connected, and Supported. This approach allows us to achieve business goals while supporting meaningful work-life integration for our associates. Broadridges high-performance teams thrive in a culture based on trust and mutual respect that emphasizes outcomesrather than how, when, and where work is done.
We are dedicated to fostering a diverse, equitable, inclusive, and healthy environment. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.
Our goal is to ensure our associates at every level of the organization represent the diversity of the clients we serve and the communities in which we work. We pursue both top-down and bottom-up approaches to advancing diversity, equity, and inclusion initiatives and values into our culture. This is reflected in the varying backgrounds of our over 13,000 associates working in 21 countries around the globe.
Learn about our DEI Program here (https://www.broadridge.com/about/diversity-equity-inclusion) .
We believe that our associates are among our most important assets. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our Connected Workplace where associates may be working on-site, off-site, or using a hybrid model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.