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Broadridge Financial Solutions Associate Client Relations Administrator (Hybrid - Flexible Options) in Edgewood, New York

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.

Work Modes- Hybrid (Flexible Options): We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means youll be assigned to a Broadridge officeandgiven the flexibility to work remote.

Responsibilities:

  • You will become a member of a large team that provides high level support for over 5,000 clients.

  • You will develop detailed project plans to monitor and track progress

  • You will report and escalate to management as needed

  • You will communicate effectively, prioritize tasks at hand and raise issues as appropriate in a timely manner.

  • You will develop an effective working relationship with members of the team as well as internal departments, value and use diverse perspectives.

  • You will support and contribute to Broadridges client centric culture taking responsibility for client satisfaction and retention.

  • You will demonstrate the ability to manage multiple concurrent tasks with proficiency.

  • You will participate on assigned projects and special tasks as assigned by management within a set timeframe.

Preferred qualifications:

  • Experience in a client relations role or equivalent experience.

  • Industry knowledge of Proxy is a plus.

  • Strong organizational, verbal and written communication skills and analytical skills.

  • Very detail oriented, ability to multi-task, prioritize and follow through on tasks to meet deadlines.

  • Capability to thrive in a dynamic working environment with a keen attention to detail.

  • A self-starter who is highly adaptable, team oriented and results driven.

  • Excellent written and verbal communication and presentation skills.

  • Proficiency in Microsoft Office Suite (Excel, Access, Word etc.).

  • Ability to act in an ethical, professional manner with a client centric focus, and value being part of a diverse team.

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Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, or military or veteran status and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to BRcareers@broadridge.com .

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