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Quality Control Inspector (Night Shift) in Coppell, Texas

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are actively seeking a Quality Control Inspector for our Coppell location. This role is in our Customer Communications Division, which offers a full range of multi-channel communications solutions, such as coordinated print, mail and digital solutions for transactional, marketing and compliance communications.

In this role, you will review random samples of finished work against specified criteria to ensure the production processes are in control and producing quality work. Results are entered into a database to be used by Production Operations in quality improvement efforts. Quality Control Inspectors are typically the final set of eyes on the work prior to entering the mail stream. Reports to manager.

Are you a self-starter who demonstrates strong initiative and is passionate about working with a hardworking team? If so, we urge you to read below, to see how you can make an immediate impact in our growing, dynamic organization.

Work Mode: This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Job Responsibilities:

  • Consistently conduct sampling of output provided by Transactional Print, machine insertion and manual insertion to verify that output meets Broadridge and client quality requirements.

  • Consistently conduct inspection of processes, the documentation supplied, and procedures used to produce the output inspected. Notify management of any discrepancies between observed and documented procedures.

  • Verify that information on all documentation is complete and accurate, including the job ticket, transport tickets, and the information populated on the job ticket (job name, job number and mail class).

  • When jobs must be split, verify that they are split correctly and that the job documentation is correct. Notify management of any issues that arise when jobs cannot be split or are split incorrectly.

  • Verify selective insertion and double/miss detection setups on each machine.

  • Perform random inspections to ensure the quality of work during the production process. This includes verifying the integrity of statements and our production processes.

  • Document errors and provided feed back to the team.

  • Assists in the training of new QC staff (temps and associates).

  • Perform a visual inspection of sorted and bucketed mail to ensure the proper separation and distribution of mail classes, thus ensuring postal and manifest integrity.

  • Utilize available verification systems for batch reconciliation. In addition, utilize the IQ system to reconcile muted pieces.

  • Verify the accuracy of material, media, envelopes and postage rates used for each job.

  • Utilize InfoPrint Workflow (IPW) to get job information for mute files for IPW based jobs.

  • Communicate non-conformances to supervisor in a timely manner, and record all non-conformances.

  • Assist in verifying and reconciling jobs that are out of balance or short of material.

  • Ensure documented procedures (including those specific to our ISO certification) are consistently followed.

  • Demonstrate ability to work effectively in teams, identify process improvements, and learn new procedures/ applications as required.

  • Perform other duties as assigned.

  • Able to cross train and work in different areas of QC within production environment.

  • Must be able to work 1 weekend per month in addition to Holidays

  • Promote a professional work environment and enforce all Broadridge policies

Skills/Competencies:

Typically requires 1 3 years of related experience General familiarity with a computer including MS-Outlook Good verbal and written communication skills Comfort around higher management Ability to work under some pressure Preferred Qualifications: High school diploma High level of attention to detail Read, write and understand the English language.

Why should you join Broadridge?

Since 2015, Broadridge has been named by FORTUNE as one of the 'World's Most Admired Companies.' We have also been rated as a 'Best Company to Work for' in NY State for 10 consecutive years. More than 5,000 brands entrust us to deliver essential communications to their clients.

Broadridge Benefits

You will receive an excellent benefits package which starts as of date of hire, including comprehensive healthcare (medical/prescription drug, dental, and vision), wellness benefits, life insurance, tuition reimbursement, disability benefits, 401k with company match and much more. Youll enjoy a generous paid time off program including vacation, personal holidays, sick time and paid company holidays.

Skills/Competencies:

Typically requires 1 3 years of related experience General familiarity with a computer including MS-Outlook Good verbal and written communication skills Comfort around higher management Ability to work under some pressure Preferred Qualifications: High school diploma High level of attention to detail Read, write and understand the English language.

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Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, or military or veteran status and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to BRcareers@broadridge.com .

Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference (https://www.broadridge.com/about/sustainability/) . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.

Hear from our associates how Broadridge has maintained its culture since the shift to a remote and hybrid working model.

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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. On and off-site working provides flexibility by balancing the needs of our clients, teams, and associates. Our Connected Workplace is grounded in the following concepts: Flexible, Accountable, Connected, and Supported. This approach allows us to achieve business goals while supporting meaningful work-life integration for our associates. Broadridges high-performance teams thrive in a culture based on trust and mutual respect that emphasizes outcomesrather than how, when, and where work is done.

We are dedicated to fostering a diverse, equitable, inclusive, and healthy environment. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.

Our goal is to ensure our associates at every level of the organization represent the diversity of the clients we serve and the communities in which we work. We pursue both top-down and bottom-up approaches to advancing diversity, equity, and inclusion initiatives and values into our culture. This is reflected in the varying backgrounds of our over 13,000 associates working in 21 countries around the globe.

Learn about our DEI Program here (https://www.broadridge.com/about/diversity-equity-inclusion) .

We believe that our associates are among our most important assets. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our Connected Workplace where associates may be working on-site, off-site, or using a hybrid model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.

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